Hello, I'm Liz

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Currently at Omnissa (formerly VMware EUC)

applying user-centered research 

to solve customer problems.

My process

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1 - Starting Point

What do we currently know? Has any research been done on this topic from anyone from the team? What does the timeline look like? 

Existing information or metrics

Product Analytics

Deadlines

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2 - Desk Research

What does the industry, behavioral science, and academic research tell us about this topic? 

Uncover trends

Avoid repeating known findings

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3 - UX research planning

Putting together the study design (plan of action), incorporating stakeholder needs, recruiting the right users, and getting the handy discussion guide ready.

Planning Phase

Sharing with stakeholders

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4 - Field Study & Analysis

Time to gather data and put together the findings.

Invite stakeholders to interviews

Analyze data

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5 - Share Insights & Next Steps

Share the readout with the purpose of the study, the findings, recommendations, and next steps. Include in a repository or research library.

Share Insights

answer stakeholder questions

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6 - Follow Up

Check-in on the findings implementation.

Gauge impact

Determine potential new needs

Let me know if you want to talk about a potential role or collaboration. I’m available for new opportunities.